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Alice Chan

Retailers are dealing with a double whammy of hiring woes and consumers who are no longer willing to deal with long checkout lines.

Retailers Adding $555 Billion Headwind To The Economy Due to Long Lines

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Latest posts

The World’s Airports Need Checkout-Free, and They Need it Now

I’ve just returned from a short business trip to Europe for customer meetings and Web Summit, traveling through three major airports: San Francisco’s SFO, London’s Heathrow, and..

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Now Boarding: A New Zippin-Powered Airport Store

Zippin is laser-focused on eliminating friction for shoppers and there’s no better place to see that in action than an airport so we’re excited to share details about Dallas Fort..

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Q&A with Aramark’s Chris Devore: How speed, efficiency and quality win in Houston

Chris Devore is Aramark Sports + Entertainment’s District Manager for Houston where he oversees operations for Cynthia Woods Mitchell Pavilion and NRG Park, a big undertaking in..

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Q&A With Jonathan Katz: An Insider View of Life As a Stadium Operator

Zippin account manager Jonathan Katz is the former Assistant Director of Operations at food giant Levy Restaurants where he oversaw one of the first Zippin installations in a..

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5 Unintended Consequences of Self-Checkout

I recently returned to the U.S. from a long overdue trip to the U.K. to visit family, and on my travels dropped into a few supermarkets, airports and train station stores—and even..

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AI In Retail - Going Mainstream

Artificial intelligence as a major trend in retail is gaining even more momentum, according to reports out this week from Vantage Market Research and P&S Intelligence. This is no..

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Zippin Announces Second Checkout-free Store At Houston's NRG Stadium In Partnership with Aramark

Press release Zippin Launches Second Checkout-Free Store at Houston’s NRG Stadium In Partnership with Aramark Ice House Express store opens just in time for Houston Livestock Show..

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New York, New York: Zippin Makes the NBA Playoffs at Barclays Center with American Express

After the “bubble” NBA Playoffs of 2020, this year’s Playoffs have given fans and players alike a reason to feel hopeful that life is starting to return to normal. One team in..

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Ready to Reopen: How Checkout-free Technology is Shaping the Future of Retail and Venue Operations

The economy is reopening and Americans are ready to shop, travel, attend live events, and get back to having everyday in-person experiences again. During the pandemic, retailers..

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