---
title: Going Big with Zippin Yields Big Results
description: Tampa Bay Ray's  go-big approach to checkout-free with Zippin provides a blueprint for sports stadiums worldwide.
image: https://www.getzippin.com/hubfs/social-suggested-images/Tropicana%20field%20-%20Zippin.jpg
---

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# Going Big with Zippin Yields Big Results

[Bonnie Milam](https://www.getzippin.com/blog/author/bonnie-milam) Jan 11, 2024, 11:20:00 AM

![Short Stop at Tropicana Field](https://www.getzippin.com/hubfs/social-suggested-images/Tropicana%20field%20-%20Zippin.jpg)

### Contents

[Mar 28, 2024, 10:44:00 AM Celebrating MLB Opening Day with Zippin Checkout-Free](https://www.getzippin.com/blog/mlb-opening-day-2024) [May 31, 2024, 10:39:00 AM Barclays Center Grand Re-Opening of Brooklyn Boardwalk Powered by Zippin](https://www.getzippin.com/blog/barclays-grand-re-opening-of-zippin-store) [Nov 21, 2024, 10:12:27 AM Beyond Fan Experience: How Checkout-Free Optimizes Venue Ops](https://www.getzippin.com/blog/beyond-fan-experience)

- [Tweet](https://twitter.com/share)

Last season, the Tampa Bay Rays went looking for a cutting-edge solution to alleviate the persistent issue of long wait times for concessions. The answer lay in Zippin's checkout-free technology, where fans can shop in seconds - not minutes - even when stands are busy. 

They realized this would help redefine the fan gameday experience and wanted to go all-in on this transformation. The Rays took an unconventional approach by selecting the busiest bar in the stadium for a full-scale checkout-free overhaul. 

Sure, there was initial hesitation about overhauling a highly profitable store. But, the team was confident in Zippin’s ability to deliver and aimed to stress-test the technology's scalability. By converting the popular Short Stop at Budweiser Porch, they could see how a diverse fan base responded to the technology. Their other goal was to foster a more social atmosphere for spectators by streamlining operations. 

Teaming up with Zippin and construction partner Dan Gallery, the Rays successfully retrofitted the Short Stop in just three days. The store opened during the [Opening Weekend of the 2023 season](https://tampabay.tech/2023/08/10/rays-test-new-tech-at-the-trop/). Results to date were nothing short of remarkable:

- 82,500+ fans embraced the checkout-free store
- 7% revenue growth
- 14% increase in transactions
- 25% repeat customer rate

The Zippin-powered store was also the first-ever checkout-free store to integrate with VenueNext by Shift4. This allows fans to pay with mobile payments within the MLB Ballpark app.

Sales were 131% higher than the next-best “grab and go” bar

The success of this checkout-free installation makes a compelling case for investing in large-scale, transformative solutions. There’s no debate that checkout-free technology solves the most common challenges in the food & beverage experience at sports venues: bottlenecks and inefficiencies. So, it makes perfect sense to address these challenges at the busiest concession areas with the biggest bottlenecks for the biggest rewards.

The [Tropicana Field case study](https://www.getzippin.com/case-studies#Rays) is a testament to what Zippin’s checkout-free technology can deliver at scale. This go-big approach provides a blueprint for [sports stadiums worldwide](https://www.getzippin.com/blog/2023-mlb-zippin)to elevate their concessions game and create lasting impressions on their fans. 

[Download the Tropicana Field case study](https://www.getzippin.com/case-studies#Rays)

 

[Zippin store](https://www.getzippin.com/blog/tag/zippin-store) [checkout-free store](https://www.getzippin.com/blog/tag/checkout-free-store) [venues](https://www.getzippin.com/blog/tag/venues) [retail tech](https://www.getzippin.com/blog/tag/retail-tech) [MLB](https://www.getzippin.com/blog/tag/mlb) [sports tech](https://www.getzippin.com/blog/tag/sports-tech)

[Mar 28, 2024, 10:44:00 AM Celebrating MLB Opening Day with Zippin Checkout-Free](https://www.getzippin.com/blog/mlb-opening-day-2024) [May 31, 2024, 10:39:00 AM Barclays Center Grand Re-Opening of Brooklyn Boardwalk Powered by Zippin](https://www.getzippin.com/blog/barclays-grand-re-opening-of-zippin-store) [Nov 21, 2024, 10:12:27 AM Beyond Fan Experience: How Checkout-Free Optimizes Venue Ops](https://www.getzippin.com/blog/beyond-fan-experience)

[Previous DFW Airport Takes Off: Zippin Awards Celebrate Winner of Biggest Baskets & Highest Grossing Store!](https://www.getzippin.com/blog/dfw-wins-2023-zippin-award)

[Next Lights, Cameras, ZIPPYs: 2023 Zippin Awards Celebrate Excellence in Checkout-Free Retail](https://www.getzippin.com/blog/2023-zippin-awards)

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